Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Discuss clinical services provided in the home, school, or other community based settings with insurance companies Provide/Confirm clinical diagnosis, therapeutic treatment, safety planning and risk assessment. Coordinate care with Outpatient Therapists, Psychiatrists, Schools, DCF, probation and Medical Providers to ensure effective and progressive care. Complete documen

The Massachusetts General Hospital Psychology Assessment Center (PAC) is a neuropsychological and psychological assessment service for adult patients, which receives referrals from a wide range of medical specialties including neurology, psychiatry, primary care, and oncology. The Patient Services Coordinator (PSC) II works as a member of an administrative team to manage

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Position Summary Pay Rate Min $11.00/Hour Max $16.50/ Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in

This position will work 10am 6 30pm, Monday Friday and rotating weekends 8am 5pm. Process internal and external referrals by receiving patient information from a variety of methods. Clinical and non clinical information is obtained and entered into a computerized system. Relevant information is communicated to all stakeholders. Respond to external and internal inquiries b

Process internal and external referrals by receiving patient information from a variety of methods. Clinical and non clinical information is obtained and entered into a computerized system. Relevant information is communicated to all stakeholders. Respond to external and internal inquiries by providing information and assistance. Qualifications and Experience 2 3 years cl

PATIENT CARE RESPONSIBILITIES Schedules patient office appointments; coordinating with others as appropriate. Provides information to physician as appropriate. Refers patients to appropriate hospital departments for registration, referral and financial services as needed. Obtains, provides and maintains medical records in support of patient visits, surgeries, billing and

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

The Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patient's right

Uses electronic tracking systems to thoroughly document progress in all tasks, including retrieval of pertinent patient materials. Uses standard processes and protocols to monitor and follow up with patients, hospitals, and other parties on materials status. Collaborates with fellow Records Specialists and New Patient Coordinators to ensure seamless coverage and task mana

1. Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. 2. With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and review

The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information , schedule patient app

With direct supervision, the Patient Financial Counselor Conducts registration interviews to collect or update patient demographic, as well as financial, and relevant personal information ensuring its accuracy and integrity. Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, or by calling the insurance carriers and determines