VIP Consumer Experience Representative
St. Helena, CA 
Posted 6 days ago
Job Description

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Louis M. Martini Winery

Supports the development and delivery of North Coast VIP consumer experiences as an extension of Napa and Sonoma Luxury Tasting Room experiences. Under the guidance of Tasting Room leadership, this role supports VIP consumer outreach and follow-up, seeks opportunities to attain and retain high net worth customers and delivers high-end guest experiences across Napa and Sonoma Estate locations.

What you'll do:

  • Flexes between Napa and Sonoma Luxury DTC properties according to need to host VIP guests with innovative, unique experiences that extend beyond traditional tasting room offerings.
  • Follows up on VIP guest leads provided by Tasting Room leadership, Consumer Event Sales Specialist, Member Services, Portfolio Consultants and local concierge contacts.
  • Builds personal relationships with potential VIP guests by initiating follow-up communications after consumer, trade, or corporate events.
  • Provides back-up support as Tasting Room Representative up to 30% of the time when not hosting VIP guests

What You Need:

  • High school diploma or State-issued equivalency certificate, plus 4 years of hospitality or luxury sales (smaller wineries/high end concierge/resort);or Bachelor's degree plus 1 year of hospitality or luxury sales (smaller wineries/high end concierge/resort)
  • Required to be 21 years of age or older.

What Will Set You Apart

  • Bachelor's degree plus 4 years of hospitality or luxury sales (smaller wineries/high end concierge/resort) OR High school diploma or State-issued equivalency certificate, plus 6 years of hospitality or luxury sales (smaller wineries/high end concierge/resort).

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click .

Requisition ID: 94804




Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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