Job Purpose:

To provide World Class Guest Service in a prompt and responsible manner.

Qualifications:

• Able to work in a world class service environment, in a friendly upbeat manor.
• Must be able to multi-task and work successfully with little to no supervision.
• Must present a professional appearance that guests will find approachable.
• Knowledge of state liquor laws.
• Must attend all training classes and obtain a 90% or better on final exam.

License Requirements:

• Serve Safe, STOP, or TIPS class certification needed.
• Food Safety license a plus not a requirement at this time.
• Department of Business Regulations

Essential Job Functions:

• Servers are responsible for knowing the menu.
• Servers are responsible for setting their tables properly
• All silverware lined up properly Bread and butter plates in the proper position, etc.
• Servers are responsible for all side work.
• Daily opening and closing side work will be assigned to Servers. Teamwork is requested in completing all duties. Servers are responsible for filling salt and pepper shakers at end of shift.
• Servers are responsible for serving the entrees at the table
• Servers are responsible for maintaining an organized table. It is up to you to make sure dirty dishes are cleared.
• Refill sugar caddies and rolling silver ware as needed
• Servers are responsible for breaking down your party and reorganizing the room.
• Promotes all Casino Events, programs and amenities.
• Be visible at all times to assure proper service
• Works well with others
• Resolves service problems according to guidelines.
• Should have knowledge of liquor law of state and company polices.
• Any other duties assigned by your Captain.

Physical/Mental Requirements:

• Constantly provide World Class Guest Service
• Must possess the ability to perform job kills in some instances in a rapid manner
• Must be able to speak clear and hold conversation with all guests
• Must be able to work under pressured conditions
• Must be able to respond to visual and oral cues
• Must be able to stand and walk for up to eight hours wearing proper company approved shoe ware
• Maintain a professional well-groomed appearance
• Regular predictable attendance required
• Must be person friendly

Working Conditions:

• Must maintain a clean and safe working environment for you and your fellow employees