The Surety Underwriting Assistant supports the Surety service office for an assigned territory. The role handles initial underwriting information, new business and renewal set up, processing and projects and support the Surety service office in an assigned territory. The role is also involved in activities like making underwriting decisions within assigned authority limits, assisting in underwriting, processing, and servicing surety business and support the surety practice in other administrative functions as needed.

• Provides technical assistance for the regional surety leader on selected accounts, including financial and workload analysis, conducting inquiries and verifications, transmittal of information, and requests for approval.
• Supports the surety service office, assists in underwriting, processing and servicing surety business at the direction of the regional surety leader.
• Makes contract and commercial surety recommendations on assigned cases after completely preparing, assembling, and analyzing material for presentation and recommendation.
• Reviews individual accounts for exposure identification and acceptability of risk in accordance with company guidelines and standards.
• Sets up new business and/or renewal business applications for quoting, coordinates timely turnaround with underwriter, and reviews quote for accuracy.
• Maintains underwriting files and contractor profile system on assigned cases in acceptable order as defined by department standards, ensures processes and procedures fulfill Department Service Standards.
• Resolves agency matters such as researching and correcting premium accounting differences, assisting agents with proper bond forms, and power of attorney requests.
• Makes selected visits with regional surety leader or account manager to agencies and customers to enhance relationships, support new sources of business and further develop business acumen.
• Operates reporting, processing, and filing systems for all bonds produced by the assigned service office.
• Communicates effectively to answer questions of agencies, policyholders or contacts and escalates issues to management as necessary.
• Collaborates internally to accomplish department service, quality, and profitability goals.
• Assists the Legal department with reviews and responses.

• 3+ years of Surety industry or related experience.
• High School Diploma or General Education Diploma (GED) and/or commensurate work experience.